The Guide to Technology Modernisation and Transformation

Helping Leaders with their Technology Journey

Key Considerations for Technology Modernisation and Transformation

CIOs play a critical role in transforming the world of work using automation and technology – but they can’t do it alone. Collaboration among the C-suite is critical. This guide contains informative insights and practical tips that CIOs, CISOs, and other technology and C-suite leaders can leverage to initiate, implement and complete technology modernisation and transformation programmes in their organisations.

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Where technology was once a tool, it is now the path forward. Understanding the capabilities of technology such that it builds business value is key to business longevity. But endurance is not enough. Organisations must grow, but those that know how to sway with the evolution of technology while navigating its potholes can increase business value.

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All organisations must transform digitally or face irrelevance. While enterprise transformation can bring growth, it can result in failure if improperly implemented. Spiraling costs, diminished employee morale and unmet goals become reality. Businesses must focus on the factors that can make or break their transformation efforts.

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Transformation requires decision-making that is firmly anchored in the organisation's strategic vision. Download to learn how organisations and IT executives can achieve truly transformative impacts.

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Organisations undergoing technology modernisation can leverage the cloud to attain business goals. Solving for business value requires organisations to optimise cloud infrastructure and apply several key actions.

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In today's transformative business environment, emerging technology has a decisive role to play in an organisation's innovations, customer experience and overal success. Emerging technology can enable enterprise goals - but only if properly implemented.

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Business process controls and application security are not just valuable for organisations looking to transform to a modernised state - they are critical. Security and control compliance can safeguard an entity's digital assets during enterprise transformation.

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Enterprise transformation demands technology to work and people to adopt it. The "people" component of enterprise transformation can make or break digital transformation. If people within the organisation are given the right tools and are enabled and empowered to use them, they can achieve the desired intent of technology transformations.

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The constantly changing risk environment requires companies to be agile in how they adapt and address cyber risks. There are several actions organisations should take to harness the power of effective cybersecurity frameworks.

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Identity and access management (IAM) is the cornerstone of security. As such, it is important to balance IAM to ensure maximum speed of user access while managing risk.

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Successful companies today are lean, agile organisations with executives who have a vision and a mindset that empowers collaboration so employees can achieve that vision. Organisational leadership must be committed to the agile/digital transformation and must communicate that support clearly throughout the transformation journey.

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Data is an asset when it is built to bring value. Digital transformations that champion data meet and exceed ROI expectations. Organisations must solve for digital transformation by understanding and maintaining their greatest asset - their data.

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Business analytics and reporting can empower enterprise transformation. To meet business needs, companies must harness and use information in a way that propels business goals.

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Data is the substance and sustenance of digital enterprise transformation. As Carly Fiorina, former CEO of Hewlett-Packard, once said, "The goal is to turn data into information, and information into insights." Data conversion and governance helps transform data into information that can be used for making insightful decisions.

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Resource considerations for organisations undergoing enterprise transformation can be dizzying. Clear and transparent alignment between transformation strategy and placing people and partners in the right roles is critical.

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Business continuity management (BCM) bring resilience to organisations as they transform digitally. There are several actions CIOs should take for the greatest ROI from efforts towards resilience.

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For companies undergoing a technology modernisation and transformation effort, considering an ecosystem business model (EBM) is key to success. Busy CIOs consumed with never-ending technology demands may be missing massive growth potential and opportunities unless they are nurturing an ecosystem business model.

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CIOs are challenged with connecting technology to customer experience (CX). To optimise technology for CX, CIOs must connect technology to customer value. They should think of technology in terms of customer experience rather than customer process.

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