Industry Insights - Consumer Products & Retail 3 min read As we kick off the first edition of 2026, this month’s insights focus on what’s ahead. From an upcoming webinar exploring emerging internal audit risks and opportunities, to how ServiceNow AI agents are reshaping business operations, we’re starting the year with timely perspectives and fresh insights to help inform early priorities.Subscribe to monthly insights Featured Insights 2026 Top Risks and Opportunities: An Internal Audit Perspective Join us on Wednesday, February 4, 2026, for an insightful, interactive webinar examining emerging internal audit risks and opportunities and their potential impact on your organisation. In this session, our experts will showcase the latest Top Risks and Opportunities Survey results and provide valuable insights into what these results mean for Chief Audit Executives.Read the full report Join the webinar From Insight to Action: How ServiceNow AI Agents Are Reshaping Business Operations As AI adoption accelerates, organisations face growing complexity across agents, workflows and risk. Learn how ServiceNow enables governed AI at scale. Read more Learn more about Protiviti: BLOG | INSIGHTS | WHO WE ARE Top 3 Consumer Products and Retail Reads Beyond Go-Live: Change Enablement at the Heart of ERP Transformation ERP success doesn’t end at go-live. Learn how organisations are prioritising change enablement, communication, and leadership to help teams adapt, build trust, and realise lasting value from ERP transformations. Read more Why Customer Experience Optimisation Requires Cross-Functional Accountability Customer experience is a critical driver of growth, yet many organisations struggle to translate CX priorities into effective execution. Learn how leaders can close the CX performance gap through stronger alignment, data-driven insights, and smarter use of technology. Read more Climate risk assessment: A practical framework for non-financial enterprises As climate risk regulations continue to evolve, organisations face growing pressure to embed climate considerations into existing risk management frameworks. Integrating climate risk alongside other non-financial risks helps strengthen resilience, support compliance, and inform long-term strategy. Read more Protiviti Services for Consumer Goods & Retail Pro Briefcase Consumer Goods Protiviti helps Consumer Goods organisations to rethink core business operations and transform for evolving customer needs and stakeholders’ expectations. Our expertise helps companies to respond quickly to challenges and identify innovative ways to embed resilience, optimise margin and improve operational performance. Pro Workflow Flowchart Retail Protiviti helps Retail organisations including apparel and specialty, food, beverage and tobacco, restaurants and food service, and home furnishings sectors reach customers where they are through business transformation efforts focused on evolving customer needs. Topics Internal Audit and Corporate Governance Risk Management and Regulatory Compliance Business Performance Industries Retail Consumer Products and Services
