Managed security services and security operations

Around-the-clock support to optimise your business sustainably

Companies have an urgent need to minimise the frequency and cost of data breaches. Cyber incidents are growing ever more likely, and costs are soaring. The current cybersecurity talent gap only adds to the challenges.

Protiviti’s managed security services puts the best people, processes, and technologies at your fingertips.

We understand the challenges of cybersecurity. The attack landscape is always changing. The products and services to maintain is daunting and maintaining security services is often difficult. Our managed security services are innovative, flexible, and focused on you.

Our cybersecurity professionals have helped secure environments across industries of all sizes. Our analysts venture into the unknown to proactively discover new cyber threats. We are prepared to address the challenges in your organisation.

Our services will aid in improving your security operation efficacies, reduce complexity, and streamlining operations

Cyber Defense Hub

Protiviti’s cyber defense hub delivers security monitoring on a global scale with Microsoft Sentinel, Microsoft cloud-native SIEM and SOAR. Our services provide organisations with scalable, secure cloud management, advanced threat detection, and real-time security monitoring services.

Security Operations Engineering

Companies must shift from a reactive approach to their security programmes and embrace a proactive and preventive security operations strategy. Our engineers help clients implement deterrent, detective, and corrective security controls to protect organisations from being exploited by attackers.

Vulnerability Management Services

With our end-to-end vulnerability managed solutions, Protiviti expert services serve as a watchful guardian in the digital environment to help clients manage their cybersecurity risks by identifying and prioritising security vulnerabilities across the IT environment.

Security Operations Advisory

With the ever-growing threat landscape, security leaders must be ever vigilant. Protiviti’s security operations advisors partner with organisations to plan, build, and operationalise security strategies, fusing extensive knowledge with cutting edge solutions to protect corporate assets.

Digital Identity-as-a-Service

Going live is just the start of an ongoing IAM journey. Customers leverage Protiviti as a trusted defender in a digital environment where identification is crucial to security and accessibility. We offer the right talent, on-demand or ongoing, to update, maintain, and optimise IAM systems and infrastructure.

Managed Detect and Respond (MDR)

Protiviti’s Managed Detect and Respond (MDR) helps clients establish a foundation to continuously strengthen the organisation’s security posture. Our collaborative approach leverages the latest threat intelligence and operational methodologies to provide tailored response measures to security incidents.

The Protiviti advantage

Protiviti’s managed security services highly flexible methodology focuses on people, process, and technology to address these leading challenges.

Rapid deployment: Compared to the months required to acquire software, hire and train talent, and develop governance, process, and policies

Skilled and scalable teams: Scalable, contractual services that reduce complexity and increase access to deeply skilled resources, delivered at a predictable annual fee

Compliant processes: Optimised compliance activities to successfully achieve business strategies and objectives

State-of-the-art security frameworks and tools: Access to market leading analytics, metrics, and techniques to embed risk and compliance controls, allowing for better responses to dynamic business process changes, which are continually monitored, assuring correct controls exist to mitigate risk.

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National insurer and Protiviti boost third-party security risk management results

Situation: A national insurer discovered multiple vulnerabilities in its approach to third-party security risk management. The company lacked the maturing identity access and governance (IAG) processes and technology they needed to bring it into compliance with state cyber and privacy regulations in a highly complex environment.

Value: With Protiviti's guidance, a comprehensive third-party security risk management programme was quickly adopted, reducing risk. Hundreds of on-site vendor security assessments were delivered and NYDFS and CCPA compliance was met.

A complex vendor risk assessment challenge untangled

Situation: The information security team for a Global 100 financial services firm needed help with their vendor risk assessments across many different service types. The company also had a backlog of more than 40 assessments that a prior partner had been unable to perform.

Value: Protiviti completed the unfinished risk assessments, and drove consistency, integrity, and data normalisation in vendor risk management processes.

Protiviti provides global tech company with user-support managed services

Situation: A global technology company needed an experienced and trusted outside resource to provide user-support managed services for its IT engineering department.

Value: By running the client's engineering operations 24/7, with improved support year over year, Protiviti drove down costs and increased the client's throughput. The client gained line-of-sight recommendations for improving its engineering operations.

Golf management firm upgrades to the cloud using best in class security practices

Situation: The country’s largest golf course management firm had recently transitioned from Oracle EBS to Oracle Cloud and struggled with project management, security, and internal workflow capabilities.

Value: Using Protiviti’s custom roles approach, the client was able to better comprehend what access would be granted when assigning roles to users. They also greatly decreased the risk posed by segregation of duties and sensitive access. HCM implementation was more efficient and effective and the company replaced manual approvals with more efficient and accurate workflow actions.