Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story April 19, 2024 Rural Lifestyle Retailer Builds Customer Loyalty With Enhanced CIAM Strategy Protiviti partnered with a rural lifestyle retailer client to assess its Customer Identity and Access Management (CIAM) program and architecture. Whitepaper August 12, 2021 Building a Comprehensive Data Privacy Programme: Four Actionable Steps for Technology Companies Introduction Most technology companies today understand that ensuring data privacy and protection is an imperative for their business; however, few manage this process well or even invest enough resources in that effort. As governments and consumers around the world continue to raise their expectations of how technology businesses should handle and process private and sensitive data,… Newsletter April 15, 2022 Ensuring Technology Fluency in the Boardroom Every company is a technology company today. With business and technology inextricably intertwined, directors need to possess sufficient knowledge of technology issues to execute their duty of care responsibilities. Research indicates there is a financial performance payback from a technology-savvy board. An analysis of the boards of U.S.-listed companies determined that companies with boards of… Whitepaper February 8, 2023 Building Sustainable Data Governance Programmes with Agile Concepts The digital revolution has led to an explosive growth in the amount of data created and collected, driving businesses to seek new ways to manage and discover value in the data they hold. In turn, the growth of stored data has been a longstanding management problem, which if not addressed can lead to potential vulnerabilities, data misuse, and possible data loss. Client Story April 28, 2022 Software firm's focus on accessibility improves user experience for all Web application accessibility is critical to the ongoing success of any digital application. In fact, the Americans with Disabilities Act (ADA) includes digital assets in its definition of “public places of accommodation” that should adhere to accessibility standards. Jamf, a global software company based in Minneapolis, Minn., produces applications to manage Apple devices and services and has a… Newsletter July 17, 2024 Private Equity Insights Q2 2024 In this issue of Private Equity Insights, we offer guidance on how private equity can leverage procurement to unlock value and drive performance improvements. We also look at the growing role of AI in finance and how the board can sharpen its focus on M&A due diligence. Other topics include the board’s role in talent management and the results of our latest VISION survey on the future of… Client Story March 11, 2024 Law Firm Navigates High-Stakes Class Action Litigation Our client had taken on a high-stakes, high-profile class action suit that, if successful, could result in a settlement impacting one of the world’s largest electronic consumer products companies and their customers. The client was faced with reviewing millions of pages of complex, highly technical documents provided by the defendant, and would require Protiviti to provide project management… Client Story September 13, 2023 Agility in Action: IT Transformation Fosters Business Alignment This project focused on the company’s efforts to modernise its IT organisation and achieve greater alignment with its business partners as their business model evolved. The project included three key phases of support, starting with an initial IT strategy and target operating model definition, transitioning to enabling value stream-focused Lean portfolio management and then a deeper dive… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Infographic July 6, 2023 Tech, Media & Telecom: The Innovation vs. Technical Debt Tug of War Protiviti research reveals that technology, media and telecommunications (TMT) companies are finding new ways to drive innovation and manage technology-related risks. Learn more about the results of Protiviti’s inaugural Global Technology Survey: For TMT Companies, Accelerating Innovation is a Real and Growing Challenge Download Infographic Load More