Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Research Guide March 11, 2024 Sustainability: Frequently Asked Questions The subject of sustainability continues to evolve and present challenges and opportunities for businesses. Protiviti has created a guide of frequently asked questions to provide helpful insight to help businesses navigate sustainability matters. Podcast September 15, 2023 Podcast ǀ Driving Legal Operations Transformation Join podcast host Chad Volkert, Protiviti Managing Director and Global Leader of Legal Consulting, and special guest Kim Wolfe, Head of Legal Business Management for Wells Fargo, discuss the impact of legal operations on the business and how legal executives are increasingly gaining a seat at the table within their organization. Newsletter July 9, 2024 Industry Insights - Consumer Products & Retail Imagine a relay race where each runner, from the seasoned veteran to the energetic newcomer, passes the baton seamlessly to the next. In business, this synergy among generations can propel companies to new heights. This month, we're focusing on how to motivate a multigenerational workforce and spotlighting the top priorities for CPG and retail finance leaders. Whitepaper December 9, 2022 Six Pillars to Optimise Your Cloud With digital transformation remaining a top priority for organizations across industries, business and IT leaders around the world continue to work toward optimizing their value extraction of cloud-based technologies and infrastructure. While the myriad operational benefits may be well known, many businesses are learning that cloud optimization is a process of maturation that occurs over time.… Podcast July 17, 2024 Risky Women Podcast | Risk Management With Purpose In this episode of Protiviti's Risky Women podcast series, Ghislaine Entwisle, Managing Director of the Australia Technology Consulting and Business Performance Improvement practice, speaks with Gloria Yuen, Head of Regulatory Enablement and Delivery at National Australia Bank. Newsletter April 10, 2024 Private Equity Insights Q1 2024 After decades of globalisation shaping the world order, businesses are now forced to accept a new reality. Organisations are increasingly focused on mitigating risks from non-linear, disruptive events stemming from bleeding-edge innovation, political uncertainty, new and emerging technologies, and geopolitical tensions and potential conflicts. Whitepaper September 19, 2023 The 5G Effect As the world advances into a more digitised and connected future, what can be learned from organisations that are successfully deploying 5G technology to enable business processes and efficiency. Where is 5G making the biggest difference in the real world? Whitepaper October 10, 2023 Success With Generative AI Requires Balancing Risk With Reward When ChatGPT launched in November 2022, it took just two months to garner a record 100 million users and capture broad market attention. Business leaders are eager to realize the enormous potential that ChatGPT as well as other generative AI models can offer. Whitepaper February 8, 2023 Building Sustainable Data Governance Programmes with Agile Concepts The digital revolution has led to an explosive growth in the amount of data created and collected, driving businesses to seek new ways to manage and discover value in the data they hold. In turn, the growth of stored data has been a longstanding management problem, which if not addressed can lead to potential vulnerabilities, data misuse, and possible data loss. Load More