Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Client Story June 30, 2023 Change management, automation and new digital tools transform finance operations for educational services company A $1 billion educational services holding company that operates in the U.S., Australia and New Zealand needed to transform its finance operations. The organisation, which operates numerous higher-education institutions and provides a workplace educational benefits administration solution, enrolled more than 100,000 students in its universities and served 50,000 workplace learners in 2021, growing… Flash Report December 15, 2020 U.S. Addresses Long-Standing Gap in its AML Compliance Regime One of the biggest gaps in the U.S. anti-money laundering (AML) regime is about to be closed, moving the United States toward compliance with international AML and countering the financing of terrorism (CFT) standards related to beneficial ownership. Attempts to conceal ownership of corporations, limited liability companies or similar entities to facilitate illicit activity, including money… Whitepaper June 21, 2021 Preparing for a Dynamic Post-Pandemic Fraud Landscape - Top of Mind Compliance Issues for 2021 In as much as COVID-19 has dramatically changed the lives of people, organisations, technologies, processes and workflow for just about every industry, it has been a tremendous boon to criminal enterprises. The disruptions from the unfolding global health emergency have created an unprecedented opportunity for fraudsters to carry out often-sophisticated, technology-enabled illicit schemes… Whitepaper May 3, 2021 Customer Service and Complaints: How Firms Can Build Long-Term Resilience and New Capabilities - Top of Mind Compliance Issues for 2021 Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their… Whitepaper September 20, 2020 Early Signs of Regulatory Alignment on Operational Resilience Concepts, Themes In early August 2020, the Basel Committee on Banking Supervision (BCBS) released a consultative document, titled “Principles for Operational Resilience,” that proposed a pragmatic yet flexible approach to operational resilience, one intended to be principles-based. Publication of the consultative document was expected and timely, coming amid a growing regulatory focus on operational risks and the… Whitepaper March 31, 2021 Fair Lending and Servicing Practices Face Deeper Scrutiny Under New Administration - Top of Mind Compliance Issues for 2021 New presidential administrations often establish new demands and priorities with regard to addressing and enforcing current regulations based on their own priorities. The latest change in the White House, with the Biden administration assuming control, has been no exception. Whereas the Trump administration scaled back enforcement of financial regulations in a number of areas, including but not… Whitepaper March 13, 2024 An Open Letter to CEOs and Board Members: In Support of the Compliance Function We’ve all heard it said: “Tone at the top” is critical to the success of a compliance function, and financial institution regulators expect CEOs and boards of directors to foster a “culture of compliance” in the institutions they oversee. We’d expect most CEOs and boards, when questioned, to say this is their goal. But what happens when the CEO and the board — intentionally or unintentionally —… Video December 11, 2020 Understanding the Relationship Between Business Continuity Management and Operational Resilience We often get asked, what is the difference between business continuity management (BCM) and operational resilience? Rather than look at the differences, we believe the best way to answer this question is to look at the relationship between these two programmes. Client Story March 10, 2023 Technology transformation and change management help non-profit organisation reach donors and improve fundraising United Way of Greater Toronto (UWGT), with an overriding mission to eradicate poverty, has successfully mobilised volunteers and financial resources to care for the needy in its communities since 1973. Today it’s the largest non-governmental supporter of social services in the region with a network of 300 agencies that meet urgent human needs and improve social conditions for more than two… Video June 30, 2020 Video - The continuous need to address reporting and compliance requirements Accounting and finance organisations have been challenged recently with new accounting and financial reporting and compliance requirements from a new revenue recognition standard to a new lease accounting standards to more recently accounting for credit losses and agreeing with their audits on critical audit matters. Load More