Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Whitepaper July 18, 2025 Transforming the Enterprise: How to Guide an ERP Implementation to Success ERP systems are the backbone of enterprise operations, supporting critical functions like finance, operations and HR. But they are more than that — modern, cloud-based ERP systems can be truly transformational to business, allowing it to work in ways that are leaner, faster, more intelligent, more integrated and more effective. An ERP implementation is thus more than a technology project —… Client Story September 27, 2023 Manufacturer Optimises Supply Chain Analytics With Azure Machine Learning Global Manufacturer optimises supply chain analytics with Microsoft Azure Machine Learning significantly improving its ability to adapt to rapid changes in both processes and cost analyses. Whitepaper September 19, 2023 The 5G Effect As the world advances into a more digitised and connected future, what can be learned from organisations that are successfully deploying 5G technology to enable business processes and efficiency. Where is 5G making the biggest difference in the real world? Survey April 1, 2021 Executive Perspectives on Top Risks 2021 and 2030 — Technology, Media & Telecommunications (TMT) Industry In the annual top risks survey conducted by Protiviti and NC State University’s ERM Initiative, technology, media and telecommunications executives ranked pandemic-related government policies, adoption of digital technologies, data privacy and information security, cyber threats, and diminished economic activity among their top risk issues for 2021 and beyond. The survey results reflect… Infographic March 15, 2022 Infographic: Technology, Media and Telecommunications Executive Perspectives on Top Risks for 2022 and 2031 Restrictive government policies, the talent shortage, third-party outsourcing arrangements, disruptive digital technologies, and, of course, the persisting pandemic are the dominant risk issues being discussed in boardrooms and executive suites across the Technology, Media and Telecommunications (TMT) industry group.These risk issues and more are cited in Protiviti’s latest annual … Survey May 24, 2021 Executive Perspectives on Top Risks 2021 and 2030 - The Future of Work The continuing global challenges and potential existential threat posed by the ongoing COVID-19 pandemic. Political divisiveness and polarisation. Social and economic unrest. Gridlock. Artificial intelligence (AI), automation and other rapidly developing digital technologies. Rapid shift to virtual, remote work environments. Changes in the geopolitical landscape. Shifting customer preferences and… Insights paper March 20, 2024 Mastering Data Dilemmas: Navigating Privacy, Localisation and Sovereignty In today's digital age, data privacy management is paramount for businesses and individuals alike. With the ever-changing regulatory landscape surrounding data protection, organisations must adapt swiftly to ensure compliance and maintain trust with their customers and stakeholders. However, both data sovereignty and localisation play an important role in privacy, as discussed in a previous post… Newsletter July 1, 2021 Lessons From the Pandemic: Crisis as a Catalyst for Innovation Creating a work environment that encourages creativity and innovation is paramount to a company’s agility and longevity. A crisis such as the COVID-19 pandemic is a time when these attributes, latent or not, are put to the test. A facilitated discussion with active directors at a recent National Association of Corporate Directors event in the United States focused on the significance of agility… Whitepaper March 4, 2021 Top Risks for 2021 and 2030 - Healthcare Industry Perspectives Pandemic-related policies and regulation, market conditions are top concerns in the healthcare industry The continuing global challenges and potential existential threat posed by the ongoing COVID-19 pandemic. Political divisiveness and polarisation. Social and economic unrest. Gridlock. Artificial intelligence (AI), automation and other rapidly developing digital technologies. Rapid shift to… Load More
