Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Whitepaper February 8, 2023 Building Sustainable Data Governance Programmes with Agile Concepts The digital revolution has led to an explosive growth in the amount of data created and collected, driving businesses to seek new ways to manage and discover value in the data they hold. In turn, the growth of stored data has been a longstanding management problem, which if not addressed can lead to potential vulnerabilities, data misuse, and possible data loss. Podcast August 17, 2023 Risky Women Podcast | Talent Management and the Nature of Work Tonya Hummers, Managing Director at Protiviti, speaks with Sarah Olthoff, Senior Vice President and Chief Business Risk Officer at Discover Financial Services.Watch the podcast as Tonya and Sarah discuss resiliency and adaptability as key traits for succeeding in the face of challenges, the evolving nature of work environments and shifts towards hybrid models to support flexible schedules in the… Whitepaper February 4, 2021 Driving Operational Efficiency Through Leading ERP Solutions As an executive in healthcare, you make a lot of important decisions to ensure the financial health of your organisation. One of those important decisions might be to select and implement a new enterprise resource planning (ERP) system. If you have made that decision, you have determined that your current information system, be it an existing ERP or best-of-breed solution, does not meet the… Client Story April 28, 2022 Software firm's focus on accessibility improves user experience for all Web application accessibility is critical to the ongoing success of any digital application. In fact, the Americans with Disabilities Act (ADA) includes digital assets in its definition of “public places of accommodation” that should adhere to accessibility standards. Jamf, a global software company based in Minneapolis, Minn., produces applications to manage Apple devices and services and has a… Newsletter February 21, 2023 Talent Strategies Demand a New Normal People and culture sit atop the list of key risk concerns of board members and executives worldwide looking out over the next 12 months as well as into 2032, according to the latest Top Risks Survey from Protiviti and NC State University’s ERM Initiative. Even amid an uncertain economy, inflationary conditions and fears of a possible recession, people, talent and culture issues stand… Client Story November 24, 2021 Global bank puts customer experience front and center as its engine for growth In the fiercely competitive credit card industry, banks struggle to grow their brands by differentiating their cards from all the others. Many try to do this through low rates, giveaways and various partnerships. However, the most visionary among banks understand that customer experience (CX) is at the center of success and is the engine to grow their brand. A large global bank — a Protiviti… Newsletter February 17, 2025 Are Your Board Materials Highlighting What’s Really Important? Board materials have long been an issue. What makes this issue one that must be addressed with intention is the current competitive, digital and data-driven environment leaves less time to make decisions due to the pace of change.Directors want more strategic emphasis and less operational detail in boardroom prep materials and discussions. Yet, we continue to hear board members express the view… Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Client Story September 27, 2023 Manufacturer Optimises Supply Chain Analytics With Azure Machine Learning Global Manufacturer optimises supply chain analytics with Microsoft Azure Machine Learning significantly improving its ability to adapt to rapid changes in both processes and cost analyses. Whitepaper September 19, 2023 The 5G Effect As the world advances into a more digitised and connected future, what can be learned from organisations that are successfully deploying 5G technology to enable business processes and efficiency. Where is 5G making the biggest difference in the real world? Load More