Insight Search Search Submit Sort by: Relevance Date Search Sort by RelevanceDate Order AscDesc Newsletter July 10, 2024 Maximising CX: The Game You Must Win How a business engages its customers at every point of their buying journey is critical to connecting the organisation’s brand promise to, and delivering on, an exceptional customer experience. Does the board understand what the organisation does to differentiate itself with its customers? If not, it should.Performance management is on the radar of every board. Customer satisfaction and loyalty… Podcast April 28, 2022 Podcast: Future of Operational Risk Managing risks and strengthening controls associated with operations have become increasingly more complex for all organisations. Firms are expending significant time, money, and resources to implement required changes and prioritise operational risk management efforts. As costs continue to increase, it is clear that the overly manual, reactive, and siloed status quo is unsustainable. In this… Podcast August 30, 2021 Podcast - Future of Transaction Monitoring: Chasing The Holy Grail The current and future state of suspicious activity monitoring and reporting is being transformed by technology and the use of data, analytics and robotics. In this episode, Mark Highton – Managing Director leading Protiviti’s Financial Crimes Consulting practice, interviews Vishal Ranjane - Head of Global AML Strategies, Solutions and Transformation at TD Bank, and Seth Twery - VP of Client… Podcast Transcript September 20, 2021 Transcript | Riding a Hot IPO Market – Capitalizing on Opportunities and Managing Key Challenges It has been an active, and often wild, ride in the IPO market over the past year. After a slow period during the heart of the initial COVID-19 crisis, market activity has reignited at a blistering pace, driven by optimism in the global economy and the emergence of special purpose acquisition companies, or SPACs, among other factors. There’s ample excitement right now about IPOs, but there also… Podcast September 20, 2021 Riding a Hot IPO Market – Capitalising on Opportunities and Managing Key Challenges It has been an active, and often wild, ride in the IPO market over the past year. After a slow period during the heart of the initial COVID-19 crisis, market activity has reignited at a blistering pace, driven by optimism in the global economy and the emergence of special purpose acquisition companies, or SPACs, among other factors. There’s ample excitement right now about IPOs, but there also… Newsletter June 7, 2023 Modernising Legacy Infrastructure to Increase Competitiveness: The Board’s Role The big picture: Innovative culture, speed to market, customer focus and organisational agility are mainstays in boardroom conversations about innovation. However, these discussions should also address technological roadblocks to realising innovation initiatives. Podcast April 26, 2021 Podcast: Future of Compliance - Adapting to Technological Paces As costs for risk functions continue to increase, it is crucial to both reduce manual tasks and innovate processes through technological tools as well as an expanded skillset. In this episode of Protiviti’s Powerful Insight’s “Future of Compliance” podcast series, Protiviti Risk and Compliance Managing Director, Vicki Alexander speaks with Nishant Desai, the Chief Compliance Officer of… Survey February 21, 2024 2024 Top Risks for Chief Audit Executives CAEs see a riskier near- and long-term environment than do most of their colleagues in the executive suite. Of all C-level respondents to our latest Top Risks Survey, internal audit leaders ascribe the highest-magnitude ratings to risks they expect to challenge their organisation’s ability to achieve its performance objectives during the next 12 months. Newsletter April 10, 2024 Private Equity Insights Q1 2024 After decades of globalisation shaping the world order, businesses are now forced to accept a new reality. Organisations are increasingly focused on mitigating risks from non-linear, disruptive events stemming from bleeding-edge innovation, political uncertainty, new and emerging technologies, and geopolitical tensions and potential conflicts. Podcast Transcript July 4, 2022 Transcript | The Board’s Role in Building a Culture of Sustainability Corporate culture, once a rather squishy, hard-to-define concept for organisations, increasingly is a top-of-mind concern for leaders looking to create a desirable workplace for innovation and one where employees who have many choices want to remain long-term. The challenges are especially acute amid the current war for talent and the need to attract and retain the best people. And part of… Load More